§ 20-152. Providing water, wastewater, and trash services.

(a)

City shall provide services to customers in accordance with the provision of city's various rate schedules, services policies and as herein stated.

(b)

When customer wishes to obtain utility services from city, customer will submit the necessary paper and identification requested by the city utility department in order to set up service. The deposit required shall be based on the following: customer history, extension history, anticipated usage history, outstanding balances, and management discretion. If customer is renting or leasing property, the owner's name, address, and telephone number shall be provided. If customer has an outstanding balance due to the city, said amount shall be paid in full plus deposit prior to city activating another account.

(c)

City does not provide new water or wastewater utilities to lots, blocks or tracts that are outside the corporate city limits of the city.

(d)

City shall require special contractual arrangement, which may include additional charges, prior to city's providing service. If the service requested by customer is not adequately compensated for by the applicable rate schedule, additional charges shall be imposed and such additional charges shall be paid in advance to city by customer.

(e)

No free utility service shall be allowed to any person, firm, corporation, or association whatsoever. Water, sewer and trash, if available from city or contracted provider, single service shall not be permitted. Any water/sewer account must include trash fees as well. Inside Henrietta city limits, all buildings within one hundred (100) feet of water or sewer shall connect to water or wastewater services within thirty (30) days of availability.

(f)

It shall be the customer's responsibility to ascertain from city: the size, capacity, and capability of service lines for water and wastewater prior to construction, renovation, relocation or enlarging to or in a facility. Should any or all of the existing services lines prove to be inadequate, the expense for over upgrading the size will be at the customers responsibility. Also any upgrading or new lines shall be in accordance with the terms the city's subdivision ordinance and city's standards and specifications.

(g)

City shall own, install (exception: water/wastewater mains are required to be installed by developer) and maintain all water and wastewater pipes and line, and equipment on city side of the point of delivery. In addition, city shall own, install, maintain city's meter regardless of its location and may require customer to install auxiliary metering equipment, back flow preventors, sampling basins, relief valves or such other equipment as may be deemed necessary to protect customer and the public health, welfare and safety of the citizens of city and in accordance with state and federal rules and regulations.

(Ord. No. 2010-01, § 2, 1-11-2010)